Operational efficiency, commercial agility and a better customer experience

About Us


BOSS Community


Telecoms Data Manifesto

Data research and posts

What we do

Telesperience is a UK-based analyst firm. We advise how communications service providers (CSPs) can improve their operational efficiency, increase their commercial agility and enhance their customer experience through better use of software and data.

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How we do it

Microsperience the Telesperience blog - taking a fresh look at telecoms software and data

Telesperience Podzines - listen to thought leaders, insightful views, hot topics and challenging opinion

Telesperience on LinkedIn - join in the discussion, ask for information, or get advice from other BSS/OSS professionals

Wikisperience - read, research and contribute profiles and articles on the B2B wiki

Research - download our hard-hitting datasheets and issues papers. Free to registered users

Events and Webinars - get more telesperienced through on-demand and realtime webinars as well as industry events

Podzines

Current Issue:
Telesperience 18 - Mobile money and payment

Previous Issues:
Telesperience 17
- Innovator showcase 2010

Telesperience 16 - Qos, QoE and SLAs

Telesperience 15 - Cloud, managed services and outsourcing
Telesperience 14 - New opportunities from billing and charging
Next Issue:
Telesperience 19 - personalisation

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Featured Research
Datasheet: Key strategies for solving the capacity crunch

Issues paper: A Fresh Look at Telecoms Business Support Systems

Issues paper: Enhancing the Customer Experience Using Convergent Customer Management

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News

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To find out more about supporting our research programmes or the Wikisperience project please contact enquiries@telesperience.com